Jobs

Office Admin / F&I Support

About Us

Motorado is a well-established, family-owned dealership serving Colorado’s powersports community for nearly a decade. Based in Lakewood, we focus on a high-volume consignment model that keeps us constantly moving and evolving. We value a supportive, close-knit environment and pride ourselves on providing an outstanding customer experience. We’re currently seeking a second office team member who can help us stay organized, grow the office, and keep everything running smoothly.

What We’re Looking For

• Thrives in a fast-paced, ever-changing environment: You adapt quickly, multitask effectively, and maintain composure under pressure.

• Leadership Skills: You’re not timid— you speak up, solve problems, and support others on the team. You’ll partner closely with our existing admin and help shape the office’s operational standards.

• Strong Attention to Detail: You keep thorough records, spot small discrepancies, and follow tasks through to completion.

• Excellent Communication: You’re comfortable interacting with customers and working with staff across multiple departments.

• Positive Attitude & Self-Motivation: You’re comfortable taking initiative and pride yourself on delivering top-notch work.

• Computer Proficiency: Familiarity with Microsoft Office (Word, Excel, Outlook) and Google Docs. Experience with dealership software is a plus, but we’re happy to train.

Key Responsibilities

Office Administration

• Oversee the day-to-day office operations: organizing supplies, maintaining a clean workspace, and scheduling staff.

• Manage time off requests, help shape and refine office policies and procedures.

• Respond to customer inquiries (phone, email, in-person) and escalate when appropriate.

• Maintain accurate and complete business records, including consignment and sales documents.

Finance & Deals Coordination

• Assist customers through the entire sales transaction: prepare paperwork, collect payment, coordinate with lenders.

• Verify purchase information by reviewing contracts and collaborating with the sales team.

• Request and process payoffs for consigned units, disburse payments to consignors.

• Promote and sell F&I products (e.g., service contracts) to customers, earning commission for each product sold.

Inventory & Records Management

• Help monitor and maintain vehicle inventory, track paperwork, and ensure accurate data entries.

• Upload new units and create tags for the sales floor.

Customer Service & Communication

• Provide a warm, welcoming environment for customers in the dealership, ensuring they always have the information they need about their bikes, checks, and titles.

• Return calls and questions promptly.

• Make them feel at home whether they are consigning or buying a motorcycle.

• Keep detailed records of all communications, ensuring a seamless customer experience.

Qualifications

• Previous experience in a dealership or powersports environment is beneficial, but we’re open to training the right candidate.

• Prior office management, F&I, or administrative leadership experience is a plus.

• Ability to multitask while maintaining accuracy and calm under pressure.

• Strong interpersonal skills: comfortable interacting with customers, banks, and team members.

• Must have reliable transportation and pass a background check.

Why Join Us

• Fun, Driven Culture: Motorado is more than just a dealership – we’re a tight-knit group that’s passionate about powersports. We celebrate success, support each other, and stay motivated to keep evolving.

• Unique Environment: Our high-volume consignment model sets us apart from typical dealerships, offering new challenges and experiences every day.

• Plenty to Learn: If you love motorcycles, you’ll find endless opportunities to deepen your knowledge about bikes and industry trends.

• Growth Potential: As we continue to expand, you’ll have plenty of chances to develop professionally, take on new responsibilities, and grow with the business.

Job Type: Full-time

Pay: $55,000.00 - $70,000.00 per year DOE

Benefits:

401(k) matching

Employee discount

Health insurance

Paid time off

Work Location: In person